Join an audio conference call

Watch this video to get started.

Or follow the steps below.

Call via internet allows you to call into an audio conference from your computer using free Voice over IP (VoIP) technology.
  1. During a meeting, click the telephone icon or Meeting tools > Audio connection.
  2. Click Call via internet. 
    Note: If you are a participant, you may be prompted to download the app to your Mac or PC before you can connect via internet.
Tip: Select remember to avoid being prompted each time you call.

Internet calling tips:
  • It's best to use a headset when joining via the internet – headsets pick up less background noise and help prevent echo and feedback.
  • Run an audio test so you'll get a sense of how it performs – check your sound settings using the Call via internet > audio settings option.
  • You may want to turn off music, videos, small children, and other stuff that could interfere with your call.

Call by phone

Each time a pro or enterprise subscriber starts a meeting we enable a conference line. Use it during your meeting or not. It's your choice. The conference telephone line is not a toll-free number.
The conference number and conference ID are available on the telephone tab for both the organizer and participants:
  1. During a meeting hosted by a pro subscriber, click the telephone icon or Meeting tools > Audio connection.
  2. Click Call by phone.
  3. Dial the number and then the conference ID when prompted.
Remember: All participants join the same conference regardless of how they join: internet, phone, mobile app – everyone joins the same call.

Tip: Select remember to avoid being prompted each time you call.


Are there additional fees for using the conference line?

Anyone dialing into the conference line may be charged by their telecom service provider according to their calling plan

Still need help? Contact Us Contact Us